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Warranties · SG2 Sistemas

Technical Assistance System

Open technical assistance tickets through a systemic channel straight to the builder.

The Technical Assistance (Warranties) System lets property users open technical assistance tickets through a systemic channel straight to the builder.

It can be used by the building manager or common-area manager, or by the users of the private units themselves.

Includes
  • Ticket from the building manager to the builder
  • Ticket from the user to the builder
  • Ticket status (open / in progress / done)
  • User rating of the services performed
  • Management reports and metrics with a history of open and closed tickets
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Technical Assistance System - SG2
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