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Warranties · SG2 Sistemas
Technical Assistance System
Open technical assistance tickets through a systemic channel straight to the builder.
The Technical Assistance (Warranties) System lets property users open technical assistance tickets through a systemic channel straight to the builder.
It can be used by the building manager or common-area manager, or by the users of the private units themselves.
Includes
- Ticket from the building manager to the builder
- Ticket from the user to the builder
- Ticket status (open / in progress / done)
- User rating of the services performed
- Management reports and metrics with a history of open and closed tickets
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